What is GBA

GBA is the world's first global call center alliance that brings together independent BPO providers from asia, Europe, South and North America, and Africa. With a single point of contact for our clients, we offer a variety of BPO services in multiple languages by native speakers at the same quality and local prices of each country.

GBA’s Mission

Established to be a strategic partner for companies promoting globalization, GBA's mission is to continue to provide our corporate users around the world with multilingual call center services, no matter where they are located or what language they require, with peace of mind that they will be able to use a variety of call center BPO services at reasonable prices over the long term. Currently, there are 17 companies that are members of GBA. Although we can cover 40 languages, we will continue to aim to expand the number of languages we can cover in the future.


Global Network Covered Language


Covered Language

  • English
  • Spanish
  • Portuguese
  • Mandarin
  • Cantonese
  • Japanese
  • Korean
  • Bengali
  • Tagalog
  • Hungarian
  • Thai
  • Burmese
  • Vietnamese
  • Khmer
  • German
  • Italian
  • French
  • Dutch
  • Swedish
  • Danish
  • Finnish
  • Russian
  • Czech
  • Polish
  • Slovak
  • Ukrainian
  • Croatian
  • Slovenian
  • Serbian
  • Arabic
  • Afrikaans
  • Greek
  • Bahasa Malaysia & Indonesia
  • Hindi (+most of other Indian languages)