First GBA is an organization of call center with more than 25 years of experience. The network, born in Asia, has merged with a European organization in order to give a world leader position regarding multilingual projects. This position has been strengthened by the alliance with one of the leaders among South-American BPO companies. Nowadays, GBA has offices on all continents in about 20 countries & 30 cities. GBA is also a meeting between different cultures that have given our organization a specific profile, having a global vision and production but a local basis & feel close to the request of our customers. We hope to meet you in order to introduce our vision of the BPO and why working with us will improve your ROI and your quality of services.