What sets GBA apart?

Multilingual Network

Our global network enables the capability of multilingual BPO services with the world's major languages. In addition to English, Chinese and Spanish, we also offer a variety of local languages such as Hindi, Bengali and Burmese at competitive prices. We currently offer 30 languages, covering more than 60% of the world's population.

Cost-effective

GBA contracts with carefully selected partners that passed our strict conditions for joining GBA members and have extensive international experiences. This allows us to offer the world standard quality at local prices.

One-stop Service

When a client has a global operation that spans several countries, it was necessary to set up operations in each country through meetings in each country. However, with GBA, we have a single point of contact, and GBA takes care of all the cumbersome tasks such as giving instructions to each country on behalf of our clients. No matter where the customer is located in the world, smooth communication is possible without any discrepancies.

Local Intelligence

By partnering with an independent local company, we are able to offer not only low-cost services, but also proposals that take into account local culture and business practices.

Strong with Asian Market

GBA is made up of independent local BPO companies from various countries in Europe, North and South America and Africa. However, we are especially strong in Asia, which accounts for over 60% of the world's population. More than half of member companies are from Asia such as Bangladesh, China, Japan, Malaysia, Myanmar, Thailand and each company has strong presence in the market.

Speedy

Speed is a very important factor in the development of a business. We emphasize speed as much as quality, and we can get a small business up and running in a few weeks or even a few months for large projects.

Flexibility

We are willing to accept smaller projects that would not be accepted by BPO larger companies, such as a start-up company that starts with one seat/month of customer support. Also for the contract we will be flexible depending on the client request.